• Are you forever getting caught up in conflicts between your clients/residents/family/friends?
  • Are you looking for a way of ‘giving back’ to the community?
  • Three CPD points available for this half-day session through the College of Mediators

Date:                      Wednesday 19th July 2017
Time:                      9am coffee & pastries.  9.30am to 1pm workshop
Location:                Chancery Lane /Farringdon (venue in Eventbrite listing)
Cost:                       £30 deducted from the cost of Calm’s accredited six day Community Mediation Skills course (4-6, 18-20 October 2017)
Spaces available:   12
To book:                 Click here to book through Eventbrite
Questions?             Email info@calmmediation.org or call Calm Mediation on 020 7603 4014

This 3.5 hour workshop is for housing staff wishing to enhance their skills to work more effectively with residents and individuals who are curious about giving something to the community.

Training objectives
To gain an insight into and an understanding of conflict and conflict resolution
To explore how people respond to conflict
To understand the mediators’ role

Content includes:
A demonstration of a mediation
Our different responses to conflict
How to help others in conflict and not get involved in it
The workshop is an introductory session of trainer input, group discussion and interactive activities.

Who should attend
Anyone who would like to learn skills to help with their day-to-day work or personal life.  The training will inform you on mediation and help if you are considering training in this area.  There are no restrictions in training or background, age or ethnicity

Leading the workshop:  Heather Loebl is an accredited mediator and has worked as a mediation coordinator at Calm for nine years.  She delivers training in community and in workplace mediation, providing on-going support to Calm’s volunteer mediators.  Heather supports clients referred to Calm by housing bodies and delivers mediation awareness workshops to housing officers