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Part-time position, three days per week, five years’ fixed term to June 2021

£24,000 p.a. full-time equivalent salary (£14,400 p.a.)


HFVC – Hammersmith and Fulham Volunteer Centre – has been awarded a new five-year contract funded by the Public Health Service in the London Borough of Hammersmith and Fulham. The project will tackle health inequalities and promote healthy living by engaging the local community in the Bayonne and Field Road estates area of Fulham Reach, Hammersmith & Fulham. It will encompass a wide range of resident-driven elements, which could range from fitness classes, cookery events, well-being activities, training and more. This new contract gives us the opportunity to expand our Volunteering Services team.

We are looking for a pro-active, approachable, motivated and well-organised individual to co-ordinate this project. An early task will be to recruit and manage a team of volunteer Community Champions from the Bayonne and Field Road estates. Community Champions are neighbourhood residents who volunteer their time to connect local people with local healthcare services, who are in tune with the needs, aspirations and issues of their community. As this team will deliver important project outputs, it’s essential that the Project Co-ordinator has experience of motivating, managing and retaining volunteers.

The engagement activities are expected to include front-line work such as street outreach, door knocking and two-way conversations with estate residents about health issues as well as with organisations and campaigns who can provide health support, information and awareness. The Project Co-ordinator requires excellent communication skills across all these channels, as they will deliver some of the work in person as well as training and supporting the Community Champions. They will be at ease working with diverse audiences, from estate residents to highly technical medical staff. They will have empathy to assist residents in making informed choices about health and well-being. In addition, they will feedback users’ priorities and views to healthcare commissioners to guide strategic direction.

The duties and person characteristics of the Project Co-ordinator include:

  • Recruitment, retention, supervision and support of volunteer team members as Bayonne and Field Road Community Champions
  • Organise training courses for this team and other audiences
  • Co-ordinate outreach and engagement of hard-to-reach communities
  • Demonstrate compassion and empathy with diverse communities; be committed to diversity and equal opportunities; ensure representative participation in project activities
  • Undertake and oversee project delivery, including research, regular/ one-off activities, public health information campaigns, and more
  • Work in partnership with other third-sector and public-sector organisations
  • Represent HFVC and be the voice of estate residents at appropriate meetings and forums
  • Market and publicise the project, e.g. case studies, news items, website, newsletters
  • Manage project budget and petty cash process
  • Be self-sufficient with communications and database technology such as MS Outlook, Excel and Word; previous knowledge of a CRM and/or monitoring database is desirable
  • Demonstrate good time management and a well-organised, autonomous work style
  • Evaluate and monitor project progress, e.g. record-keeping, data analysis, regular reporting for funder, line manager and Trustees.

Some project activities are likely to take place on occasional weekends and/or evenings. Time off in lieu is provided.

As a Volunteer Centre, we value your volunteering experience highly, as well as your paid work history. We aim to be an equal opportunities employer and welcome applications from all sections of the community.


Vacancy Details

Salary: £24,000 p.a. full-time equivalent. This is £14,400 p.a. for working three days a week.

Location: Head office is in Hammersmith, London W6 0QU. A significant proportion of working time will be on the Bayonne and Field Road estates and vicinity. Occasional travel around LB Hammersmith & Fulham and wider West London.

Hours of work: 3 days per week, i.e. 21 hours per week. Flexible working is available. Time off in lieu is available in the event of occasional evening and/or weekend events. Our head office is closed on Friday afternoons.

Line management: This role reports to the Volunteer Services Manager.

DBS Check: As the Project Co-ordinator may have regular, unsupervised contact with vulnerable adults, an Enhanced DBS Check is required for this role.

How to Apply

Please submit a CV to Chris McCosh, HR Manager, at chris@hfvc.org.uk

Face-to-face interviews are scheduled for Friday 5th August 2016.

CLOSING DATE: 28 July 2016. After this closing date, further applications may be considered at HFVC’s discretion until the role is filled.

People will soon have access to detailed information about the quality and safety of every NHS mental health trust in England, including where improvements are needed, as the regulator announces that it has now inspected all of them using it new regulatory approach.

Following the development, testing and roll-out of its new model over the last three years, the Care Quality Commission (CQC) has now completed its comprehensive inspection programme of all 56 mental health NHS trusts in England, as planned.

The inspections are intelligence-driven and based on what matters most to people who use services. They answer the questions, are services safe, effective, caring, responsive to people’s needs and well-led?  The inspections rate services as outstanding, good, requires improvement or inadequate.

Now that all mental health NHS have been inspected at least once, CQC is establishing a quality baseline of the country’s mental healthcare services, which it is using to drive improvements across the system and to inform how it regulates in future.

So far, CQC has rated 47 of the 56 mental health trusts in England. Nearly two thirds (30) are ‘requires improvement’ and around a third are good (17). One is rated inadequate (Norfolk and Suffolk NHS Foundation Trust – currently in special measures). None has yet been rated as outstanding.

CQC will continue to publish the inspection reports and ratings for the remaining 9 NHS mental health trusts over the next few months. Once all have been rated, CQC will analyse the full findings to date, to draw national conclusions about the quality and safety of specialist mental healthcare in the NHS, so that the system understands what is working well and what needs to improve.

Dr Paul Lelliott, Deputy Chief Inspector of Hospitals (lead for mental health) said: “I am grateful for the hard work undertaken by our teams in completing the first round of our comprehensive inspection programme on schedule, and for the way in which providers have engaged with the inspections.

“During these inspections, I am encouraged that we have seen some good care and we have met many thousands of staff who are compassionate and dedicated to providing the best support and treatment they possibly can for their patients.

“However, the emerging picture is that there are too many NHS mental health trusts that provide care that requires improvement before it can be considered fully safe, effective and responsive to people’s needs.

“Staff do not always provide care that is patient-centred, nor do they always fully respect people’s rights or fully involve them in decisions about their treatment and support. Too much inpatient care is being provided in outdated buildings that do not meet modern standards. These concerns can have a serious impact on a person’s recovery from a serious mental health problem.

“We expect providers to take these concerns on board, to learn from those we have rated Good, and to do everything within their power to ensure people get the safe, high-quality and compassionate care they deserve.”

Today’s announcement comes as CQC continues with its strategy for the next five years, which builds on what it has learnt from its comprehensive inspection programme and sets out plans for a more targeted, responsive and collaborative approach to regulation. This will include making greater use of focused and unannounced inspections, which will target areas where its insight suggests there is the greatest risk to patients. Also, CQC will work with providers to help them monitor and report on their own quality more effectively and understand what is expected of them.

CQC has already inspected every acute NHS trust, by the end of March 2016 as planned, as part of its comprehensive programme: work is underway to pull together the findings of these as the individual trusts continue to be rated. CQC remains on track to inspect every primary medical and adult social care service in England by 31 March 2017.

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Human Library pic

Never Judge a Book by its Cover

Human Books


Would you or a service user from your organisation like to challenge negative perceptions, prejudice, discrimination, stigma and stereotyping? Then why not become a Talking Book with HFVC’s ‘Human Library’.
This exciting project aims to break down barriers and create a better understanding through interaction and dialogue between people. Just like in a real library, a visitor to the Human Library can choose a Book from a range of titles, however, the difference is the Books are people and reading is a conversation.

The Human Library is a place where real people are on loan to readers. A place where difficult questions are expected, appreciated and answered.

The launch of the HFVC’s Human Library will take  place at Lyric Square, Hammersmith, W6 0DA on the 28th September 2016 11:00 – 14:00 and will continue over a 9 month period in 9 other locations across Hammersmith and Fulham

Get involved: We are looking to recruit individuals to be Books. This can be for a 2-3 hour Library event or several. Training will be provided and travel expenses paid
If you would like to get involved or want more information, contact Ann-Marie
T: 020 8741 9876 


For more information on the Human Library concept, visit www.humanlibraryuk.org


The Council want to improve protection for private tenants and landlords in Hammersmith & Fulham. A third of H&F residents rent their homes privately. The Council want to do more to protect them from bad landlords – and to protect good landlords from badly-behaving tenants.

The Council also wants to help good landlords by creating a level playing field and discouraging bad landlords from operating in H&F.

The Council have five proposals to make things better that they are consulting on:

  1. Introduce ‘additional licencing’

Any “house in multiple occupation” (HMO) would need to apply to the Council for a licence. This will ensure its properly managed and not overcrowded.

  1. Introduce ‘selective licencing’

Properties in parts of the borough with high levels of anti-social behaviour will need to apply to the Council for a licence. They’ll have to meet minimum tenancy and property standards. This will protect landlords, tenants and neighbouring residents.

  1. Introduce an H&F private landlords’ rental charter

The Councils proposes that landlords to sign up to the charter and commit to best practice in management, housing standards, charges, protecting tenants’ deposits and security of tenancies. Tenants will be attracted to H&F charter landlords because they’ll know they can have more confidence in them.

  1. Revise minimum standards for HMOs (Houses in Multiple Occupation)

To ensure that HMOs are safe and not overcrowded, the Council proposes to introduce new standards for management, safety, facilities and living space.

  1. Set up a social lettings agency

This new type of agency will help residents on low or modest incomes find a home in the private rented sector and will help landlords find suitable tenants. It will incentivise landlords to let to benefit claimants by offering residents support to sustain their tenancies.

Please give us your views. Visit www.lbhf.gov.uk/improvingprivaterenting for more information and to respond to the consultation.

We would be grateful if you could ask the landlords, tenants and residents you represent to contribute their views too.


As a thank you, you’ll be entered into a prize draw to win one of three prizes of Marks & Spencer’s gift vouchers worth up to £100.

Mytime Active invites you to our showcase event from 2pm to 5pm on Tuesday 20 September.


We will be providing an update on our child and family healthy lifestyle service in the London Borough of Hammersmith & Fulham, The Royal Borough of Kensington & Chelsea and the Borough of Westminster.


Through interactive workshops and presentations, you will have the opportunity to learn more about our successes and how we can support you in the future.


Speakers include Dr Paul Sacher, Nutritionist, and Marg Mayne, CEO of Mytime Active.


The showcase is free to attend, and refreshments are provided.


Venue: Baden-Powell House Conference Centre, 65-67 Queen’s Gate, London SW7 5JS


For more information, please call the office on 0208 323 1725 or email VictoriaOfficeTeam@mytimeactive.co.uk

Register now


Free training with a global investment management firm
About the session:
In this session you will gain a practical understanding of the traits and skills of a competent project manager, five processes for a successful single phase project, and a selection of basic tools and techniques.
Thursday 28 July | 10.00am – 1.00pm
11 Baker Street
About the facilitator:
Eddie Lang is a senior vice president in the strategic operations group based in the Munich office. Eddie is charged with overseeing European strategic projects within the London and Munich offices. Prior to joining PIMCO in 2005, he was a manager in the strategy and business architecture group at Accenture, focusing on banking and capital markets. He has 14 years of business management experience and holds an MBA from Saint Mary’s College Graduate School of Business and an undergraduate degree from California State University, Sacramento.
How do I book a place?
If you would like to attend, please email Frankie Bowmaker
The deadline for responses is Friday 22nd July and there are only 10 spaces available

Crowdfunding platform launches in H&F – residents, community groups and third sector organisations invited to find out more.

Do you have an idea for a project to improve your community, but not sure how to fund or plan it? Want to hear more about how crowdfunding could help?

Through Spacehive, a civic crowdfunding platform, people in other boroughs have raised anything from a couple of hundred pounds to six-figure sums for their ideas, with projects including community festivals, improvements to parks and playgrounds and high street projects to support local businesses.

Join Spacehive as they host an Ideas Event for Hammersmith & Fulham:

      Date: Tuesday 9th August

    Time: 6pm – 8pm

      Venue: White City Community Centre, India Way, W12 7QT

The aim of this event is to give as many people as possible the chance to learn how to put together a strong crowdfunding campaign and receive support and advice from Spacehive. So if you have any ideas of projects that might improve your local area, bring them along and Spacehive can help you turn them into a reality!



To attend simply register online at: http://spacehivelbhf.eventbrite.co.uk

If you have any questions please email mailto:Beth.Morgan@lbhf.gov.uk

This event is for providers interested in developing and delivering accommodation, care and support services for people with learning disabilities and people with complex needs in London Borough of Hammersmith & Fulham, Royal Borough of Kensington & Chelsea and City of Westminster.

Thursday 28 July 2016 1.30 — 5.00 pm
Small Hall, Kensington Town Hall, Hornton Street, London, W8 7NX

We want to consult with the market on delivering our strategies for personalisation, choice and control for people with learning disabilities, and the management of personal budgets through Individual Service Fund arrangements.
We want to facilitate the development of partnerships between providers – large and small – who share our vision of people having real choice and control to live well and contribute to their own communities. Providers offering community support, supported living, and accommodation based support are encouraged to attend, network and discuss innovative approaches to providing flexible support.

At the event you will have the opportunity to:
 Hear about the local strategic direction and commissioning plans
 Discuss local needs, demand and aspirations
 Share ideas for extending choice and developing the local market
 Network with other providers
 Meet with Commissioners from the Councils

Registration Information

Places will be allocated on a first come first serve basis and limited to two representatives from each organisation.
To book a place, please email Marjana Tharin: Marjana.Tharin@rbkc.gov.uk
Please email if you are unable to attend but would like to have the information from the event sent to you, or if you would like an individual meeting with a Commissioner to discuss the startegy.

Heatwave temperatures have today been forecast for almost all parts of England, prompting warnings from Public Health England.
The Met Office has forecast that heatwave conditions may hit by lunchtime today in London (Monday, July 18).
Dr Yvonne Doyle, regional director of PHE London said:
“Much of the advice on beating the heat is common sense and for most people there’s nothing to really worry about.
“But for some people, such as older people, those with underlying health conditions and those with young children, summer heat can bring real health risks.
“This summer we’re urging people to keep an eye on those at-risk and if you’re able, offer help to stay cool and hydrated. This is a good time, before the warmer weather arrives, to think about who you may be able to assist and what you may be able to do – there’s lots of guidance on the NHS Choices and more detail in the Heatwave Plan for England.”
The Met Office declared a Level 2 heat-health alert this morning – that means that there is a high chance that temperatures will hit certain thresholds for two days and the intervening night.
Paul Gundersen, Chief Operational Meteorologist said:
“High pressure, warm air and light winds will result in widespread very warm conditions today (Monday), becoming locally hot, with isolated thunderstorms developing, these most likely across northern England. Tonight temperatures fall a little, but then through tomorrow temperatures rise again as very warm air pushes north from across the Continent. This will lead to widespread hot conditions, with increasing humidity as well. The very warm and humid weather will continue through Tuesday evening and much of Wednesday leading to a hot and humid night. Meanwhile, intense thunderstorms may develop, these most likely across northern England.
News Release
“On Wednesday fresher conditions gradually arrive from the west across England,
clearing away the thunderstorms eastwards.”

Top ways for staying safe when the heat arrives:
 look out for others, especially older people, young children and babies and
those with underlying health conditions
 drink plenty of water – sugary, alcoholic and caffeinated drinks can make you
more dehydrated
 close curtains on rooms that face the sun to keep indoor spaces cooler and
remember it may be cooler outdoors than indoors
 open windows when it feels cooler outside and it’s safe to do so
 never leave anyone in a closed, parked vehicle, especially infants, young
children or animals
 try to keep out of the sun between 11am to 3pm
 if you have to go out in the heat, walk in the shade, apply sunscreen and wear
a hat
 avoid physical exertion in the hottest parts of the day
 wear light, loose fitting cotton clothes

Dr Doyle said:
“The hot weather won’t make life difficult for all of us, indeed many of us will make the
most of it when the sun shines. But some people may not be able to adapt to the extra
strain hot weather will put on their bodies and may feel the ill-effects.
“Each year we hear stories of people who have fallen seriously ill because, even
though it’s hotter they may wear clothes which are too warm for hot weather, they may
not drink enough or just try to do too much.
“By looking out for each other this summer we, health professionals, councils and the
public, can all help each other stay well this summer.”

The Philological Foundation, an educational charity which distributes grants to individuals and schools in Westminster and Camden, is looking for an organisation, charitable body or individual with appropriate skills and experience to handle its administrative affairs and provide clerking support, for an annual fee of around £4,000.

If interested, please call Clio Whittaker, Chair of the Foundation, for an informal discussion on  07884 265 518 or email her.