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Part-time position, three days per week, five years’ fixed term to June 2021

£24,000 p.a. full-time equivalent salary (£14,400 p.a.)


HFVC – Hammersmith and Fulham Volunteer Centre – has been awarded a new five-year contract funded by the Public Health Service in the London Borough of Hammersmith and Fulham. The project will tackle health inequalities and promote healthy living by engaging the local community in the Bayonne and Field Road estates area of Fulham Reach, Hammersmith & Fulham. It will encompass a wide range of resident-driven elements, which could range from fitness classes, cookery events, well-being activities, training and more. This new contract gives us the opportunity to expand our Volunteering Services team.

We are looking for a pro-active, approachable, motivated and well-organised individual to co-ordinate this project. An early task will be to recruit and manage a team of volunteer Community Champions from the Bayonne and Field Road estates. Community Champions are neighbourhood residents who volunteer their time to connect local people with local healthcare services, who are in tune with the needs, aspirations and issues of their community. As this team will deliver important project outputs, it’s essential that the Project Co-ordinator has experience of motivating, managing and retaining volunteers.

The engagement activities are expected to include front-line work such as street outreach, door knocking and two-way conversations with estate residents about health issues as well as with organisations and campaigns who can provide health support, information and awareness. The Project Co-ordinator requires excellent communication skills across all these channels, as they will deliver some of the work in person as well as training and supporting the Community Champions. They will be at ease working with diverse audiences, from estate residents to highly technical medical staff. They will have empathy to assist residents in making informed choices about health and well-being. In addition, they will feedback users’ priorities and views to healthcare commissioners to guide strategic direction.

The duties and person characteristics of the Project Co-ordinator include:

  • Recruitment, retention, supervision and support of volunteer team members as Bayonne and Field Road Community Champions
  • Organise training courses for this team and other audiences
  • Co-ordinate outreach and engagement of hard-to-reach communities
  • Demonstrate compassion and empathy with diverse communities; be committed to diversity and equal opportunities; ensure representative participation in project activities
  • Undertake and oversee project delivery, including research, regular/ one-off activities, public health information campaigns, and more
  • Work in partnership with other third-sector and public-sector organisations
  • Represent HFVC and be the voice of estate residents at appropriate meetings and forums
  • Market and publicise the project, e.g. case studies, news items, website, newsletters
  • Manage project budget and petty cash process
  • Be self-sufficient with communications and database technology such as MS Outlook, Excel and Word; previous knowledge of a CRM and/or monitoring database is desirable
  • Demonstrate good time management and a well-organised, autonomous work style
  • Evaluate and monitor project progress, e.g. record-keeping, data analysis, regular reporting for funder, line manager and Trustees.

Some project activities are likely to take place on occasional weekends and/or evenings. Time off in lieu is provided.

As a Volunteer Centre, we value your volunteering experience highly, as well as your paid work history. We aim to be an equal opportunities employer and welcome applications from all sections of the community.


Vacancy Details

Salary: £24,000 p.a. full-time equivalent. This is £14,400 p.a. for working three days a week.

Location: Head office is in Hammersmith, London W6 0QU. A significant proportion of working time will be on the Bayonne and Field Road estates and vicinity. Occasional travel around LB Hammersmith & Fulham and wider West London.

Hours of work: 3 days per week, i.e. 21 hours per week. Flexible working is available. Time off in lieu is available in the event of occasional evening and/or weekend events. Our head office is closed on Friday afternoons.

Line management: This role reports to the Volunteer Services Manager.

DBS Check: As the Project Co-ordinator may have regular, unsupervised contact with vulnerable adults, an Enhanced DBS Check is required for this role.

How to Apply

Please submit a CV to Chris McCosh, HR Manager, at chris@hfvc.org.uk

Face-to-face interviews are scheduled for Friday 5th August 2016.

CLOSING DATE: 28 July 2016. After this closing date, further applications may be considered at HFVC’s discretion until the role is filled.