Join our Team as an Office and Reception Assistant and play a vital role in keeping our office organised, efficient and welcoming.
Working hours: 35 hours per week, on – site, remote working is not available
Salary: £35,000 per annum
Benefits: 30 days plus bank holidays
Location: 1st floor, Hammersmith Library, Shepherds Bush Road, London W6 7AT
Closing date: 5pm, 2nd March 2026
How to Apply: Please email your CV & Cover Letter to: dorota.hubiak@hflaw.org.uk
Primary Duties and Responsibilities
The following is an illustrative but not exclusive list of the primary duties and responsibilities of the role:
Office and Premises
Supporting the day-to-day effective operation of the charity including:
- Supervising the interns who staff our Reception.
- Acting as the first point of contact for email, phone calls and office visitors when the Reception is not staffed.
- Handling outgoing and incoming post and couriers.
- Responsibility for maintaining stationery and buying refreshments and office supplies.
Information technology
- Assisting with the induction and basic training of staff in the use of the law centre’s IT and procedures.
- Supporting staff by trouble-shooting common IT problems that arise, escalating to the law centre’s external IT support as appropriate.
- Maintaining the law centre website.
Information management
- Scanning documents and helping to maintain accurate and well organised records.
- Ordering storage and collection of documents as appropriate.
- Running reports on our case management system, Advice Pro
Finances
- Assisting with the management of event bookings and training.
- Assisting with routine financial administration.
Human Resources
- Collecting and maintaining staff records, holiday records and sickness records
- Assisting with the administration of recruitment.
Advice Forum
Assisting the CEO with the strategic advice partnership:
- Co-ordinating and facilitating four Advice Forums per year.
- Organising and managing one Advice Conference per year.
- Organising 14 training sessions per year for the local advice community.
General
- Assisting the CEO to organise meetings including taking minutes; preparation and dissemination of meeting papers and managing venue/room bookings.
- Organising online training sessions.
Please find the person specification here.


