Citizens Advice Hammersmith & Fulham (CAHF), part of the national Citizens Advice network, is a thriving local advice organisation that provides information, advice and casework support to 18,000 local people per year. We are recruiting for an Early Intervention Training Coordinator. The Early Intervention Training Coordinator Train frontline workers & volunteers on the main issues affecting those at risk of poverty and on how to effectively navigate systems to resolve these issues. Using training and resources to enhance the conversations held at an early stage and focus on connecting people with information and support before they fall into crisis.
In this role you will bring:
● Experience developing and delivering training (in-person and/or digital)
● Understanding of social welfare systems, particularly benefits, housing, and debt
● Confident using digital tools (e.g. YouTube, online forms, resource hubs)
● A commitment to equity, inclusion, and the value of lived experience
Why Work with Us?
We are committed to fostering an inclusive, diverse workplace where everyone can thrive. Join a team where your leadership will make a real impact. We offer:
● Generous holiday entitlement: 25 days per annum plus bank holidays rising to 30 days with long service
● Paid service closure days between Christmas and New Year
● Hybrid working upon completion of the probation period, where possible
● Access to our in-house learning platform, Skill, for career and role development
● Personal development opportunities through our Network Equity Groups
● 24/7 employee support through our wellbeing service
● Ongoing performance management and training development
Job Pack and Application form: Visit www.cahf.org.uk/work-us
Closing Date: 10.00am Monday 9th June 2025
Interview Date: Following week commencing 16th June 2025
