Syllabus:
- Develop a clear mental map of the different forms and levels of difficult, disturbing and dangerous behaviour
- Become familiar with the Defusing and De-escalation Skills involved in containing difficult and potentially violent behaviour
- Explore the relation between the brain and body during moments of acute stres
- Discover how to harness their personal resources and bodily reactions when under threat
- Learn how to use Rapid Reaction Skills in containing highly emotionally charged and uncontrolled behaviour
- Explore how to assess risk on site while lone-working and undertake appropriate safeguards
- How to identify different types and levels of violence and aggression
- Skills to respond to those different types of behaviour
- How to manage your own physical and emotional responses when under threat
- Effective ways to work alongside colleagues/friends/family in a crisis