Consider Charging for Your Services, Charities Urged

A paper from the research consultancy nfpSynergy says that although it is a potentially controversial subject, it can help improve outcomes.

Charities that have seen their income levels fall should consider the idea of charging their service users, according to a new report.

A paper published by the research consultancy nfpSynergy says charities offer a diverse range of services and therefore the potential implications of charging for the work they do vary enormously.

It says that although deciding to introduce a charge “can elicit strong views, even outside of a pandemic”, evidence suggests there can be significant benefits of doing so.

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