As we know, there was a requirement to put social distancing in place in order to reduce the spread of COVID-19, and GP surgeries across the country were urged to undertake consultations with those exhibiting symptoms of COVID-19 remotely.

With this in mind, we are looking to gain insight into your experience and get your views on the impact of accessing health and social care services remotely. That includes digitally or by telephone, focusing on access to GP services.

We will share your anonymous feedback with providers and commissioners such as the local CCG, and with Hammersmith and Fulham Council, This will help them to ensure that the services respond to what people need locally.

If you would like any assistance in completing the survey or would like it in another format, please contact us at or call us on 0203 886 0386.

All responses are anonymous. Thank you for your contribution. The closing date for this survey is Monday 12th October, 2020.

Tell us about your experience to help shape future services by completing the survey here.

20 Dawes Road, London, SW6 7EN

Telephone 020 7952 1230

Registered Charity No.1071089
and Company Limited by Guarantee. Registered in England No.03471416

sobus is a new Community Development Agency for Hammersmith & Fulham. It has been created through the merger of the Community and Voluntary Sector Association Hammersmith & Fulham (CaVSA) and the Fulham Community Partnership Trust (FCPT). Building on the strengths of both organisations, sobus aims to provide a wider range of support services for local charities, community groups, social enterprises and start up businesses.