The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. Our job is to check whether hospitals, care homes, GPs, dentists and services in your home are meeting national standards.

From 7th February, our inspectors will be undertaking a inspection to look at emergency and urgent care, emergency operations centre, and resilience at London Ambulance Service. In addition to the central London area and head office, we are aiming to cover ambulance locations in the north and south west, and north and south east. The teams will inspect a number of ambulance stations, and hospitals the patients are taken to in order to review all aspects of the service.


CCQ’s last inspection

London Ambulance Service NHS Trust  is rated as inadequate.

You can read the report from our last inspection, which took place in June 2015.

The feedback people gave us about their experiences of care before the last inspection was important and helped us to decide what to look at during our inspection.


Give us your feedback online by clicking on the link below


Tell us about other services

You can also tell us about care from other services in your area such as your GP, dentist or care home. We’ll use this information to help us to decide when to inspect and what we should look at on inspections.

Phone: 03000 616161 Email: Online: Click here