Said Dajani, head of digital at Diabetes UK will open the event discussing the power of personalisation when investing in new technology and share some of the struggles and successes involved in the process.
Tori Ellaway, service design programme manager at CAST and Julie Bishop, director at the Law Centres Network will unpick the process behind developing a new product, discussing how clearly defining the problem and going through an iterative process that responds to service users’ real needs and behaviours is the key to successful technology design and implementation.
Nathan Baranowski, managing director at ojo solutions will explore some examples of charities applying new technologies and the wider scope for our sector.