Join our Team as an Office and Reception Assistant and play a vital role in keeping our office organised, efficient and welcoming.

Working hours:             35 hours per week, on – site, remote working is not available

Salary:                            £35,000 per annum

Benefits:                         30 days plus bank holidays

Location:                        1st floor, Hammersmith Library, Shepherds Bush Road, London W6 7AT                     

Closing date:                  5pm, 2nd March 2026

How to Apply:                Please email your CV & Cover Letter to: dorota.hubiak@hflaw.org.uk

Primary Duties and Responsibilities

The following is an illustrative but not exclusive list of the primary duties and responsibilities of the role:

Office and Premises

Supporting the day-to-day effective operation of the charity including:

  • Supervising the interns who staff our Reception.
  • Acting as the first point of contact for email, phone calls and office visitors when the Reception is not staffed.
  • Handling outgoing and incoming post and couriers.
  • Responsibility for maintaining stationery and buying refreshments and office supplies.

Information technology

  • Assisting with the induction and basic training of staff in the use of the law centre’s IT and procedures.
  • Supporting staff by trouble-shooting common IT problems that arise, escalating to the law centre’s external IT support as appropriate.
  • Maintaining the law centre website.

Information management

  • Scanning documents and helping to maintain accurate and well organised records.
  • Ordering storage and collection of documents as appropriate.
  • Running reports on our case management system, Advice Pro

Finances

  • Assisting with the management of event bookings and training.
  • Assisting with routine financial administration.

Human Resources

  • Collecting and maintaining staff records, holiday records and sickness records
  • Assisting with the administration of recruitment.

Advice Forum

Assisting the CEO with the strategic advice partnership:

  • Co-ordinating and facilitating four Advice Forums per year.
  • Organising and managing one Advice Conference per year.
  • Organising 14 training sessions per year for the local advice community.

General

  • Assisting the CEO to organise meetings including taking minutes; preparation and dissemination of meeting papers and managing venue/room bookings.
  • Organising online training sessions.

Please find the person specification here.